Maria Fraschilla, MA, BA, CPT, Mentally Ill May 4, 2020 I have restarted my modem 5 times in the last hour, checked all plugins and tried to troubleshoot via the app. Hey I’ve been on hold for 15 minutes trying to get my WiFi fixed. If you are not using some devices such as PCs and phones, disconnecting them helps improve the internet connection. You can fix the bandwidth problem by disconnecting some devices from your connection. Disconnect some devices from your connections You can also learn how to stream gaming sessions with poor internet. So, for other internet users to have stable connections, you should consider rescheduling your gaming sessions. Gaming sessions affect bandwidth, especially if there are other people in the house using the same connection to watch TV. Unlike wireless connection, the wired option is faster and stable.Īlso, the lack of interface between the router and TV makes your connection faster and reliable. Most Smart TVs accept Ethernet cables as alternatives to a Wi-Fi connection. Some of the adjustments that can help in improving your connections include: 1. SEE ALSO: Xfinity Stream app not working? Common problems & the fix Step #4: Make adjustments to your internet usageĮven with impressive data speeds and multiple device support, making adjustments to our internet usage helps to fix insufficient bandwidth issues on Comcast. Thick walls and other electric appliances may affect the internet speeds, even when the router is in a central place. Ideally, placing the router at a central place helps to get uniform connection speeds across different rooms in your home.Īlso, ensure that your router is in an open space. So, if you want faster and stable connections to your devices, you should change the router’s position. The router’s position in a home affects the internet connection in different places within your home. Step #3: Change the router’s position in your house You can reset your router by unplugging the power cord from the modem for 1-2 minutes Talking to customer service and requesting them to reset your connection helps. The problem may be common to most customers in your area. However, if the bandwidth is still disappointing, talk to Comcast customer care. If the issue is due to a router’s bug, you will automatically get faster speeds. Apart from debugging your router, a restart will refresh the connection. Restarting the internet connection is an easy way to handle slower speeds. However, if the speed test shows a difference between what you pay and what you are getting, restart your router. SEE ALSO: Xfinity remote not working? How to troubleshoot Therefore, upgrading the plan is the best way to fix the issue. If the speed matches your Xfinity plan, it means your internet needs are higher than what you are paying for. You can either use a PC or phone to check if the issue is common to all the devices connected to the same network. It would be great to test the speeds from a different device to ascertain that the bandwidth issue is from the router. Step #1: Test the speeds on a different device image: Twitter How to troubleshoot Xfinity/Comcast bandwidth issuesįollow these steps to fix bandwidth issues on Xfinity by Comcast. If the two options do not increase Comcast bandwidth, upgrade your equipment. Placing the modern at the center of your home helps to boost the Xfinity wifi signal. If the bandwidth is slower than what you pay for, restart the modem. So, how do you fix insufficient bandwidth problems on Comcast/Xfinity? First, you need to test the internet speeds on another device.
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